Text them—fast, personally, and with a clear next step.
The best-performing franchise brands reach out within 60 seconds using a text-first approach that feels human, not automated.
📲 Why text-first wins
It’s how people prefer to communicate. Texts get opened and answered—fast.
It feels more personal. A quick, friendly message feels like a real person reaching out—not a corporate blast.
It creates instant momentum. Instead of waiting days for an email reply, you’re chatting with a lead in real time.
📉 Calls go to voicemail. Emails get buried. Texts get read.
🧠 Best practices for follow-up:
Send a personalized message within 60 seconds of the inquiry.
Mention the lead’s name, your brand, and offer a clear next step (like a calendar link).
Keep it short, helpful, and casual—like a real person would
✅ The ideal flow
Lead submits inquiry
Auto-text sent immediately: Hey [Name], this is [Dev Name] from [Brand]. Just saw your inquiry—want to text or schedule a quick call?”
Ongoing messages stay personal, not robotic
🔁 TL;DR Summary
The best way to follow up with franchise leads is by sending a fast, personalized text within 60 seconds. It feels natural, gets replies, and starts conversations while your brand is top of mind.
👉 Want to automate that first text—without sounding automated? Book a Demo.
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